About half a year later I had the same problems as other buyers - the DVD player freezes. Sometimes it restarts, sometimes not. I sent an email to the support team but only got a message that my warranty has expired. There must be some systemic issue with how JVC is bundling them - can't believe they don't know that. Anyway, I've given up using it as a DVD player and am looking for a new one. Certainly I will never buy anything from JVC again.
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