I got this rice cooker about 4 months ago. I've never had the taste of rice that I've had with other foods in over 30 years. We noticed that the lid came off as you can see in the attached photos. Rice becomes dry when heated, cooking rice with a drier texture, likely due to a loose lid issue. It appears to be a defective product. I really want to return this product because it is unusable, no heating no boiling. Let me hear from the factory department about this problem.
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