The lid is loose and has no pressure vent, allowing steam to escape from all sides of the lid, allowing water to splatter onto the sides and create a mess. The steamer insert is flimsy, but it stays in place well enough to get the job done. If you're buying this for crab legs and steaming is still relatively doable, I suggest simply removing the insert, taking the lid off, and simmering those suckers. The kettle itself is of good quality and looks nice. Hope that helps.
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