Review on Epic Shield Water: The Ultimate Solution for Contaminant Removal by Lori Christensen

Great chat service for customers. I had no water at all and thought I wasted my money because we live on gravity. The prospectus didn't address this issue and I couldn't get through on the phone, but the chat lady on her site immediately gave a possible answer: the cartridge needs to be screwed further to the right. It didn't click like she assumed, but there was an instantaneous water entry sound, causing water to enter the filtered faucet. Another tip: Insert the white plastic tube into the white plastic part where it snaps just below the blue tube. Otherwise it will leak! We have a 1 gallon/44 second gravity flow in our regular faucet and this is likely affecting the filtered output, although the small diameter of the white and blue hoses might have something to do with it as we are more like a liter now. in 40 seconds, but since we're filling a 4-gallon pitcher with drinking water, there's always a refill, which isn't a problem.