I like that it is easy to use for most people. The system has an intuitive interface which makes learning how to use it very simple. For some reason when you are using the software there seems to be a lag time between pressing buttons or clicking links. This could just be my computer but if anyone else experiences similar problems please let me know so we can try to work together on solving them. It's great because it allows us to monitor our machines without having someone physically out front of them all day long.