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Jorge Bryant photo
Ukraine, Kiev
1 Level
747 Review
56 Karma

Review on eufy Security Wi-Fi Video Doorbell - 2K Resolution, No Monthly Fees, Local Storage, Human Detection, Wireless Chime Included - Requires Existing Doorbell Wiring & Installation Experience - 16-24 VAC, 30 VA by Jorge Bryant

Revainrating 4 out of 5

Update firmware!

Installation was easy for the most part. The instructions in the application are the same as in the paper book, where everything is clear. I quickly unplugged the old doorbell and put on the new one. The problems started when I turned on the doorbell. I was so upset I almost gave up and sent it back. I got to the point where the doorbell was checking for a wifi signal and I entered my password. then nothing would connect. I pulled out a backup hotspot and made a dedicated network just for the doorbell and still nothing. I've tried many times. Finally, I turned off the doorbell, pressed the reset button, and tried again. I managed to connect the camera. The next problem is that it didn't connect to the remote chime. I tried to connect it several times and it failed every time. I tried setting up the camera's motion detection area and my changes kept failing to save. I noticed that there is an update for the firmware, I tried to run the update and again failed several times. I gave up and left the doorbell on for the night. In the morning, suddenly the doorbell was updated and everything started to change! I was able to make changes to the settings and they saved. The overall response was much better. I was finally able to sync my bell to my doorbell! Since then it's been working great. My wife created her own account and being able to share admin rights with her was a breeze. It was a tough start, but I'm glad I didn't give up right away! in the firmware is super buggy)

Pros
  • Top marks for support and durability from testers
Cons
  • Upgradeable