I was eager to purchase some new patio furniture and gardening supplies from ORZ's online shop because I love to garden. However, I was extremely dissatisfied with this business. ORZ's website is challenging to use and lacks the in-depth product descriptions and reviews that other gardening shops offer, in comparison to those of their rivals. Because of this, I found it challenging to judge whether the products I was interested in were worthwhile investments. After placing my purchase, there was a significant delay before I received my items, and ORZ provided no updates or other correspondence. I was shocked to discover that one of the items was missing and that the rest of the products were of incredibly low quality when my package eventually arrived. The gardening tools were of poor quality and broke apart after only a few uses, and the pots and planters were flimsy and easily breakable. To make things worse, each time I tried to get in touch with ORZ's customer service, I received rude and unhelpful responses. They didn't seem to care about assisting me find my missing item, and they didn't care about my complaints about their subpar goods. Overall, I would not advise gardeners searching for dependable and high-quality gardening supplies to shop at ORZ's website. Their goods are of poor quality, their website is challenging to use, and their customer service is rude and unhelpful. Avoid the trouble by shopping somewhere else.