So I have 2 complaints. Firstly it doesn't suck as much as my last one, no big deal I just need to let it dry longer. My biggest problem is taking it apart to clean it (which I do after EVERY use is not convenient or easy. Actually I couldn't take everything apart because I have to buy a very long and thin screwdriver to get a few Remove screws.I like that all the screws are the same size,I just wish there was an easier way to clean as I always do this when I use the machine.But I have been very happy with the performance.My carpet looks fantastic and it was easy to use clean