Please note that this review is NOT about the Revain service (which was great!), the problem is with the product itself. The Vanguard Alta BH-250 ballhead came with faulty bubble levels . One of them didn't even have liquid in it. How can such an important part of a ball head go unnoticed during quality control? This is fine alignment for you. Also, ball motion is not very smooth when panning or tilting. In addition, the 3/8 to 1/4 double adapter sleeve was missing. It seems to me that Vanguard is taking a heavy piece of metal and trying to pass it off as "rugged construction". I admit it looks like a piece of gear but it's actually low quality. Their claim of "unparalleled performance, maximum headrange and control" is simply not true. At least not with the device I received. People comparing it to the more expensive Manfrotto, Gitzo, Arca-Swiss, Really Right Stuff etc have most likely never tried the others. If you make a living from photography/video, look elsewhere. $90 is a lot for what you get here. I really, really wanted to like this based on other reviews. Unfortunately, the BH-250 did not live up to my expectations.
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