I love being able to brew multiple batches of beers all from one set up. Also it's great that each batch can be tracked in its own log book so when they're ready there are no mixups or mistakes! At first the setup was daunting but we got through it together and now have had success with everything. The auto-calculator feature works very well. There aren't any problems right now. We like how easy it is to use especially since our knowledge base goes back to home brewing day 1. We've been setting up new equipment at work that allows us to make different types of stouts/desserts etc. Now instead of having two separate brewers making them separately we just go in the kitchen once to get it done!