I have been using this product continuously for about 4 years. They wear out after a month or two and I have to replace them. A few days ago I received this product in a very poorly prepared mail configuration - none. They put a label on the OEM box and just shipped it. It was also crushed on the way (see photo). This is a product that will be in my mouth - there was no protection for the inside of the box. As a consumer and as a doctor, I find this unacceptable. *By the way, when preparing this item and putting it in the mold in your mouth, the trick to getting a good fit is to put your tongue in the lingual (oral) side of the mold. a shape that helps the still viscous material conform better to the shape of your teeth. In addition, sensible pressing on the sides of the cheeks and on the lips to press it firmly so that it does not fall out at night also helps.
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