Recently, I had a poor encounter with the tool and home improvement retailer FLUENTPOWER. Although their product selection first appeared to be remarkable, I soon discovered that both their merchandise and customer service were of poor quality. They sold me a water pump for my home restoration project, but it malfunctioned after only a few uses. I tried contacting their customer service department for help, but I encountered lengthy wait periods and poor responses. After spending so much money on their product, it was upsetting to deal with such subpar customer support. Furthermore, the quality of the plumbing supplies and accessories I bought from them fell short of my expectations. My renovation job was further delayed by the poor directions and the fact that some pieces were missing from the box. Overall, I wouldn't advise anyone looking for dependable and high-quality home renovation solutions to use FLUENTPOWER. I was disappointed and upset by their subpar merchandise and lousy customer support.