Yes, it's a bit hard to put together - just like any other wire cage you've got I have ever collected . Took me about an hour in total. Yes, you will probably want to zip or otherwise secure the shelves. It's okay and the ties are not expensive. It's perfect for a 10g tank. If it doesn't fit yours, you have a custom tank. The instructions are a bit poorly worded - the process speaks for itself anyway - use some logic and it doesn't matter. Wire mesh shelves. If you want to cover them, do so. If you want non-mesh platforms, buy something else. I personally didn't want my mice to have pliable, pissed off, chewed up plastic under their paws. Not sure why all these bad reviews are here, most seem to annoy the manufacturer for having nothing to do. to do with. Small animals sometimes pee in a cage, if that's a problem then why buy a cage and not a large aquarium? Hamsters sometimes fall off high shelves because they don't climb like rats or mice do in the wild. None of this is a reason to deduct stars, if your pets aren't caged or cages aren't right for your home, do your research instead of blaming the manufacturer. The reviews about animals chewing through the bars suck. The animal cannot chew them without great effort. Testimonials that the topper does not protect against cats: why let your cat climb on the small animal cage? Nothing is 100% cat-proof, stop being irresponsible.
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