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Hanoi
1 Level
112 Review
192 Karma

Review on Samsung Galaxy S10E G970U 128GB Unlocked Android Phone with Dual 12 & 16 MP Camera (USA Version) - Flamingo Pink, GSM-Compatible by DoanQuynh Chi ᠌

Revainrating 2 out of 5

Poor product, below average quality.

Back in April of 2022, before the epidemic hit, I realized that one of my monitor's pixels wasn't working properly. On August 31st, 2022, I looked up the locations of Samsung service centers near me on their website. I discovered a service where the phone is sent in for repair via courier. As a result, Samsung had the phone serviced at a location in Hong Kong. Throughout the process, I had to repeatedly argue with Samsung's support service and provide evidence that a pixel on the screen had been damaged, despite the fact that the warranty on my phone only extended for a year from the date of purchase. Two weeks later, they finally delivered me a phone, but the back cover was broken, and I had to verify once again that I had a problem before they would fix it.

Pros
  • Quick, high-quality display and imaging
Cons
  • Warranty work is needed since it scratches easily, has an ever-growing number of contacts, and its battery lost its charge capacity after a year.

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