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81 Karma

Review on πŸ“· XMARTO Wireless Security Camera System: 8CH 1080p NVR, 8pcs 1.3MP Wireless IP Cameras, 1TB HDD, Night Vision, Audio Microphone Support by Shedrick Roach

Revainrating 4 out of 5

A huge pain that never really worked.

I've had this system for a little over a year now. My wife and I got this when we moved to our new home in a new city a few weeks before our honeymoon. Even after about 10 hours I still couldn't get it to work fully before we left. When we came back I couldn't return the system because 30 days had passed. I've spent countless hours getting this to work hoping my $600 investment isn't a waste. I have to fix bugs all the time. Problems with this system as cameras that once worked properly no longer work for unknown reasons. I have over 70 emails back and forth with the support team who have been great at helping me resolve my issues. However, problems are never solved. I have: 1) I updated my system online. 2) I have updated the antennas on the main hub as well as the cameras themselves. 3) I removed the cameras from less than desirable locations in hopes they might work. 4) I moved the main system hub to two less than desirable locations in hopes that this might work. 5) I researched the angles and placement of antennas for Wi-Fi systems. 6) I've made countless trips to and from my Ethernet system. Cable to make connections, only to find that after removing the cable, they cannot connect wirelessly. 7) I have worked on this system for at least 80 hours and still ONLY 3 cameras out of 8 are working. I have 3 cameras within 50ft that are not wireless - one of them is not working despite being closer than the 2 working cameras - one is in line of sight and still not working. Management sucks. The interface is confusing. I hate this system. this is the biggest disappointment. As icing on the cake, I had someone destroy the lamppost in front of our house. The man was about 30 feet from three cameras and we couldn't capture any useful facial features and the video was totally useless for law enforcement. I only gave it two stars because the support team, although very slow with email replies, solves the problem and helps.

Pros
  • Surveillance NVR Kits
Cons
  • Not sure