Don't let RockDove's advertising convince you that their slippers are of great quality and fashionable. Having used their wares, I can state they do not live up to their claims. The RockDove slippers I received were everything but cozy, despite the company's claims. The sole was hard and unyielding, and the upper felt itchy and unpleasant. I felt like I had wasted my money because the prices were so high for such low-quality goods. It was a long and tedious procedure when I tried to return the slippers for a refund. I didn't feel valued as a customer due to RockDove's poor customer service. As a whole, I think twice before making a purchase from RockDove. Don't believe the hype; their items are subpar, and neither their products nor their customer service are up to par.