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Spain, Madrid
1 Level
683 Review
45 Karma

Review on SeeYing by Tim York

Revainrating 2 out of 5

Dissatisfied with both the sound quality and the level of customer support provided by the SeeYing online store

I made a purchase on the SeeYing online store not too long ago for a pair of speakers, and sadly, my experience was not at all satisfactory. In spite of the fact that they claimed to offer the highest possible audio quality, the speakers I bought had an extremely ordinary sound production, and their overall performance did not impress me in the least. When I attempted to get in touch with their customer support team so that I could return the item, I had a lot of trouble doing so, which made the situation even more frustrating. They were slow to answer to my emails and did not offer me with clear directions on how to continue with the return of the item(s). After I had finally gotten the merchandise back to the store, it took a very long time for me to get my money back. In addition, I discovered that their website was somewhat difficult to navigate and not really user-friendly. It was difficult to navigate through the different options, and the descriptions did not provide too much assistance in making an informed purchase decision. The SeeYing online store, in general, did not live up to my expectations during my time with them. Both the audio quality and the customer service were well below expectations of the company. This shop does not carry any audio products that are of a high enough quality for me to recommend it to anyone.

Pros
  • Exceptional client service
Cons
  • There are no real stores