Review on ✂️ Improved SE Optimized Rotary Cutter - 9X12 Self-Healing by Doris Tran

I was really excited about this as it will make cutting fabric for our memory quilt easier and quicker. Well, the rotating blade cuts with the first hit, and that's it! My daughter, son and I took turns trying; We had to end up with scissors at the end. And that's what we got it for - to make it easier to cut squares out of our old clothes without scissors! We changed the blade. (My son insisted we do this) The blades were well packed but packed too tightly. A recently replaced blade cut well. ONCE! And only one side of the fabric square. (Imagine my son's dismay!) Then we went back to benching, stretching and trying different angles. Sometimes we got lucky and cut a piece of fabric along the line, then had to use scissors to finish the job. It took us about 15 minutes to cut a square out of an old shirt! The Breman Precision Mat is thick and heavy, and all our pressing left no scars. I like it, stars for dude. However, he came slightly bent. I've put some heavy books on it to fix it but the center remains unyielding. I really hope it goes flat. Unfortunately, although the return window is still open, I am unable to return the Spinning Blade as I am ordering from the Caribbean and using a US PO Box. Sending it back will be too expensive. My inability to return an item once it's in my hands is one of the main reasons I do extensive research before committing to any product. I think I should have paid more attention to the negative reviews. We had to stick to our scissors! By the way, my son is wondering if he would make a good pizza cutter :) Update: I was very shocked and pleased when I was contacted by a company representative. They apologized for my disappointment and gave my money back. 5 stars for excellent customer service!