I like the ease of use. The system is easy to navigate and understand. It also has many features that are not available in other software programs such as Asset Management. We have used this software for over 3 years now and it has never let us down. The customer support from Carl Source has been great. They have always responded quickly whenever we needed assistance. There are no issues with this software. If you are looking for an easy to use tool, this is it! We use carl source to manage all our assets.