The remote control is very cheaply made. You have to press the keys deeply to make contact. In the attached photo, the original Roku Premiere+ remote is larger and has a purple tab. There is a volume control and a headphone jack. The original remote weighs 104g (3.65 oz) with batteries, while the cheap Gvirtue remote weighs 64g (2.25 oz). When the remote stopped working, I checked the batteries. Still new. I checked the contacts, everything seems fine. To give up. Note that it's worth playing around with a new item that fails.
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