I like that it's simple enough so even if you're not familiar with computers this can be easy set-up process! It also makes collaboration really effortless as well since we all have access via our phones/computers at any time of day which saves tons of wasted hours in meetings where everyone has different schedules etc.. The only thing i dislike about vital insite was when switching between projects sometimes there would pop some ads but overall great product!! If anyone wants an excellent program they should definitely consider using this one because their customer service team gets back immediately upon request & helps resolve issues quickly too :) We've been able solve many problems over past few years by having online chats w customers who were confused how certain features worked - now no more confusion thanks to virtual assistant @Jade@VitalInsite.