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788 Review
39 Karma

Review on iMerchant by Chris Burns

Revainrating 4 out of 5

Great point of sale system - easy to use & reliable

I like that it's very user friendly when setting up new users or adding additional accounts/users - you can literally just do this within minutes! It also has great reporting capabilities which makes life easier than ever before. Some functions are not so good (such as payment processing). The support team could be better at handling issues quickly rather then taking weeks / months sometimes even longer to get back to us. Make sure your integration partner offers quick response times & excellent customer service otherwise there will always be problems down the line. This was used by our restaurant group where we needed something simple but reliable to keep track of sales data amongst different locations etc.

img 1 attached to iMerchant review by Chris Burns



Pros
  • Very easy for both staff, management teams AND customers alike.
  • Great UI
  • Easy access from mobile phones too(unlike some POS systems)
  • Reporting features in excel format is nice if required; plus ability download reports into pdf form without any hassle whatsoever
Cons
  • Nothing really except perhaps its lackluster payments processor system