The fact that it has many features which are easy to use with no complicated menus or screens makes this program great! We have been able train our staff faster than other programs we used in the past. This saves us time as well since our team can learn quickly without any previous experience needed (which sometimes takes months). I dislike how slow some areas load when you need them quickley but overall its one awesome tool!! Nothing so far really disliked about re2 though i haven't had too much problems yet either haha not sure if thats just me being new at using such an advanced system however my sales manager loves having access during meetings etc.