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Cyprus, Nicosia
1 Level
739 Review
60 Karma

Review on Zmoon by Danny Kamerer

Revainrating 2 out of 5

A Disappointing Purchasing Experience at Zmoon Online Store

The most recent interaction I had with Zmoon's online store was a dissatisfying one. My experience with their customer support left me feeling dissatisfied and disillusioned, despite the fact that their collection of lighting and accessories for vehicles seemed to be remarkable. I had a lot of trouble communicating because of the language barrier. It was difficult for me to convey my issues to their customer service team, and when I finally did so, the responses I received were unhelpful and frequently difficult to understand. The quality of the merchandise that I was sent was even more of a cause for concern. The lights were of poor quality and easily broke, leaving me with the impression that my money had been wasted on them. In general, I am unable to endorse Zmoon's online store to other customers. The inability to communicate due to a language barrier, the absence of support from customer service representatives, and the poor quality of the goods all contributed to a disheartening experience. Find a more dependable supplier for your car lighting needs to spare yourself the hassle, and you'll be glad you did.

Pros
  • understandable even to the old
Cons
  • Support issues due to language barriers