Review on Standard Chartered by Troy Boettcher
Holding my Bank Wire for 1 week. Abuse at its finest.
SCAM bank beware. DO NOT use them as intermediary to wire funds. They kept my money & refuse to send it back.I sent a wire through Bank of America located in Wayne PA right on Lancaster avenue. for a family member overseas battling with cancer. I sent 1200usd to be exact. The money never got to its destination and for days I questioned the bank on why the money never got there. I was informed standard Chartered Bank was the intermediary bank who received the funds and has refused to send it to its destination. I then asked for a refund of the funds and for almost one month Bank of America has been sending messages to this standard Chartered Bank to refund the money and still no response.
I’ve asked BOA why no one has at least picked up the phone from their end and inquired from standard Chartered Bank why the messages have not been answered. But here I am out of $1200 of my very hard earned money. In this case I blame both banks.
Bank of America is absolutely clueless on what to do and yet I have been able to get the wire dept at standard Chartered Bank and inquire about my wire. They informed me that I am a third party in this issue and cannot speak to me and can only transact with BOA. This is so much BULL!!!! I’m so frustrated, who do I contact, the police? A lawyer? The news media?
All I know is that I’m out $1200” with no help from both banks. A last resort is to drive 2 hours to standard Chartered Bank in New York to ask where my money is. The consumer at the end is the one suffering at the end of the day. Just wanted to share my nightmare story that has still gone unresolved.
Pros
- Excessive adverse action notice submission
Cons
- Don’t try them they will not answer you
