I like that my providers can easily find their patients, which makes scheduling appointments much easier than having to search through records or call in orders by hand all day! The system also has an easy way of sending out reminders directly from your charting screen so you never have those annoying voicemails left over after hours either!! Some things are outdated (I think they should update it more often) but overall this software works well with our clinic's workflow/routine very nicely. Great product; highly recommended if used properly as intended. !