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1262 Review
58 Karma

Review on Essentris Critical Care by Steven Pankey

Revainrating 4 out of 5

Great Health Insurance Company - Very Pleased Customer

I love Essentris for their reliability, dedication to patient care, and overall great customer service! It is easy to navigate through all of my health insurance benefits with them. Their team has been able to seamlessly transition me into several new plans in just a few weeks. They are extremely knowledgeable about what they do, and have made sure that we understand how our plan works so that there aren't any surprises down the road. One thing that I appreciate most about Essentris is their ability to listen to us as individuals when making decisions about our healthcare coverage. We had issues with some memberships being cancelled right before we needed it, but Essentris was very understanding and worked quickly to solve this problem. As far as billing goes, everything always gets paid out within an appropriate timeframe. The only issue that I've encountered with Essentris is that sometimes you can.

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Pros
  • Easy navigation
  • Knowledgeable staff who cares deeply
  • Very responsive if something doesn’t go smoothly (which rarely happens!)
Cons
  • No complaints at present