I like the ease of use. It's very intuitive and the user interface is pretty easy to learn. The system is very flexible and can be tailored to meet the specific needs of any organization. It's a bit expensive, and it's difficult to get answers to questions you have about the tool. It's difficult to get help when you need it. You have to pay a support person to help you. There's a lot of information that you can get from the tool, but you don't always know where to find it. It's very helpful for tracking changes to the configuration of the servers. It's also helpful if you want to make sure that the servers are secure.