Review on Comstrom by Olugbenga Ajayi
Comstom really need to improve in its delivery system and customer care
Comstrom is an online store like jumia, Alibaba express except that comstrom is majorly for home appliances and everything used in the house like electronics, kitchen appliaappliances, furnitures and many more.
The website is designed in such a way that customer can navigate easily but to get the best view and add item to cart or wishlist, it is required that one create an account with them. The account creation process is simple enough.
After creating an account with them i was able to surf the site and it was then i realized that even though all regions and countries are listed, delivery are not available to all regions. For instance, i picked a few furniture anf added it to my cart and proceeded to checkout only to get the message ' unfortunately one or more of the items you selected cann noy be shipped to the address provided'.
Furthermore a brief search about the feedbackbof their customers revealed a lot of dissatisfaction about their services. Particularly in the area of delivery and customer care.
Pros
- Well designed website with simplicity of search and navigation
- Easy account creation Prices of items are fair when compared to other online stores
- There is black friday which offers huge price slash in items
- There are lots of payment systems accepted
Cons
- Most customers are dissatisfied with their services
