I like how easy it is to use and customize for my needs. I also love that it has an online form builder which makes creating new forms very easy. The customer service could be better. They are always super quick to respond but sometimes they give you a little too much information or send you to the wrong person. It's not a huge deal but it would be nice if there was a way to have them just say "I'm sorry we can't help you with this" without giving any details. We're solving time card issues by using fewzion. It's helped our employees be more organized and less stressed.