Header banner
Revain logoHome Page
Rick Turner photo
United States of America, Kansas City
1 Level
726 Review
39 Karma

Review on ZUTY by Rick Turner

Revainrating 1 out of 5

A Poor Online Shopping Experience with ZUTY

I was eager to check out ZUTY, an online retailer that specializes in women's apparel, shoes, and jewelry because I am an avid online shopper. However, I was disappointed and unhappy with the store's performance. First and foremost, despite the fact that ZUTY's website is well-designed and simple to use, I felt that their inventory lacked variation. Despite being of high quality, their selection of apparel, shoes, and jewelry seemed to cater to a particular style, making it difficult for me to find items that I liked. Furthermore, I discovered that their costs were higher than those of other websites selling goods of comparable quality. Although they occasionally have sales and discounts, the normal prices are just too high. Additionally, I found the customer support to be lacking. It took a while for their team to respond when I had a problem with a product I had gotten. And when I did get a response, it wasn't a satisfactory option. Last but not least, it took a long time for my things to arrive compared to other online retailers I've used. And when they did, I discovered that one item had been harmed in transport, which only made me angrier. Despite the fact that ZUTY might be appealing to some fashion aficionados, I had a negative shopping experience there. I was unsatisfied with their selection of goods, exorbitant prices, subpar customer service, and slow delivery, and I doubt I will shop there again. If you want a better buying experience, I advise checking out additional online fashion retailers.

Pros
  • Shipping that is both quick and dependable
Cons
  • Taking too long to respond to queries