This program is very easy to use. I had no problems getting used to it. It was very user friendly. The customer service department was amazing. They were always willing to answer my questions or take me through any difficulty I may have had. Not anything in particular but this company seemed very trustworthy. I would definitely recommend them to anyone out there looking for a great service. This program makes leading our congregation so much easier. I am able to send emails, texts, and upload pictures to people who are joining our church.