The most beneficial point is it does not require your PC or Mac as there can be other devices that you could use with ease if need arises (like phones). We get alerts by email when our bills go wrong hence we don’t have worry about checking whether an amount in my credit card has changed compared from before bill date etc.. I like the fact that it is very easy to use and also that you can get your answers in real-time. It has helped us identify problems in our business and has also given us solutions to implement. The only thing that I dislike about this app is that sometimes it does not work well with certain browsers. I would recommend this app to anyone who wants to solve problems in their business. We have used this app for solving customer issues and we have realized great results from it.