I love how easy it was to use even though we have never used an online platform before! It's very user friendly. There isn't much I dislike about this software. If you are looking for something simple and secure then this could be perfect for you! We haven't realized any benefits yet but I am sure there must be some because they offer such great customer service. This has been helpful in processing our claims so far. I like that they are very easy to work with, and they are very knowledgeable. I don't like that they are very expensive, and that they don't do as much as they could. I would recommend them to anyone. They are very knowledgeable and easy to work with. They will help you with everything you need to get your business up and running. I am using them to help me with my car insurance.