The ability it gives you as an agency owner or editor with multiple people working together - its collaborative nature allows us all have input into what gets published across our sites/blogs while still having clear visibility over who made which changes when we publish something new! I wish there were more options available within this platform that would allow me greater control about how my employees work without needing too much 'admin' time from myself!! This can be very frustrating at times though so maybe if they could offer some sorta automation feature then things might improve? We've been able use Sam effectively since day one but now find ourselves using other platforms such Wordpress etc because sometimes being limited just isn't enough anymore :).
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