I like that it is so easy to keep track of all my appointments, as well has keeping up with insurance payments etc; also very helpful for billing purposes! It does have great benefits if its free but there are other options out therse which can be beneficial too (like reminders). Its not bad at first glance however when using an app or computer i find myself having problems viewing everything in one place sometimes - especially during busy times where they seem slow loading pages/apps.- Not necessarily dislike just more difficult than others- maybe could ask around about how this works best? We do dental work mainly via video conferencing now due to Covid19 restrictions we use Zoom alot!! This helps us get better service from patients who would otherwise cancel their appointment because cant meet face2face anymore.