Easy access and quick turn around of reviews for my inspection department. It's difficult at times not being able computer savy but learning curve isn't too bad once you get it down! We have been very happy so far using this program when working closely in our inspections division during hurricane season last year that was extremely helpful due we could see all submissions online allowing us quicker response time as well giving clients updates where needed. I like that you're able do it in your own time or even at home! It's very simple for anyone who knows how much they need help understanding what their builder has drawn up but sometimes there isn't enough room so having someone experienced take over helps me see all of my options available - especially if we are working towards saving money because this allows us access into other builders homes/applications as well without leaving our current one open just incase something looks off etc..