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Turkey, Ankara
1 Level
704 Review
57 Karma

Review on Herou by Jose Moran

Revainrating 1 out of 5

A disappointing encounter: My evaluation of the Herou online store

I love fashion and am constantly searching for stylish, reasonably priced clothes, shoes, and accessories that will up my style ante. I was eager to check out Herou Online Store because it promised a variety of stylish products, which made me excited. But to put it mildly, my interaction with Herou was underwhelming. The website was simple to use, but the products itself fell short of my expectations. The garment had shoddy construction, and the unattractive, unpleasant fabric. Despite ordering my typical size, many of the products did not fit me properly because the sizes were inconsistent. To make matters worse, the shoes I ordered were badly made and uncomfortable. The material appeared worn out after only a few wears, and the stitching was crooked. A lot of the jewelry looked ugly and cheap, and it was of poor quality overall. Additionally, the shipping took longer than anticipated, and when I went to return the things, the customer service was rude and useless. I lost money because of shipping costs and a restocking fee due to the unclear return policy. Overall, I had a bad experience with Herou Online Store and felt upset and unsatisfied. To anyone searching for high-end and stylish clothing, shoes, or accessories, I would not suggest this brand.

Pros
  • inclusive sizing for females of various body types.
Cons
  • There are no brick-and-mortar stores where customers can shop in person.