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1324 Review
44 Karma

Review on πŸ”’ Satco SF76/501: Bronze All-Weather Plastic Motion Infrared Security Sensor – Durable & Reliable by Keith Harris

Revainrating 3 out of 5

Broke in a week

Installed worked for a week. Reinstalled, worked for several days. The reinstall worked for a week and stopped working when I changed the time the light was on. E-mailed the manufacturer twice yet received no response. I can get a refund from Revain but only if I pay a $4.80 restocking fee, which is ridiculous because the item doesn't work, but maybe Revain just restocks the defective items and then reships them. I shouldn't lose money because I was sold a defective product. Will be updated when there is further action. So I emailed on Saturday and received a replacement item on Monday (I could have waited a few days). So thanks for the quick action. I think they never received the first request because I received an email saying they had my request but they never received it the first time so maybe that's my fault. Hence 3 stars based on the response once they got my email. I still can't go higher because the product was defective and I don't know if the replacement will work.

Pros
  • While I was satisfied
Cons
  • I'll write later