The tool helps me manage my marketing campaigns like never before! It has made it easy to track leads from start through close so I know exactly which contacts are hot or not anymore (this info used to be pretty hard). This product integrates well into your other tools too - Salesforce being one example. There aren't many things wrong but there could definitely be some better options out their right now if you want something specific they don’t do yet. If this fits what you need then go ahead and get started using zohocrm asap cause its really amazing how much easier everything gets when tracking down those important opportunities/leads. Tracking our leads at work allows us to see where we should focus efforts next week etc., helping keep up momentum towards meeting goals each month!!