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Frank Bruton photo
Nigeria, Abuja
1 Level
685 Review
39 Karma

Review on 📷 YI 2pc Security Home Camera 3 Baby Monitor: 1080p WiFi Smart Indoor Nanny IP Cam with Night Vision, 2-Way Audio, Motion Detection, Phone App, Pet Cat Dog Cam - Works with Google by Frank Bruton

Revainrating 1 out of 5

UNRELIABLE, DEFECTIVE, TERRIBLE CUSTOMER SERVICE, NO REAL WARRANTY!

I bought this camera set in September 2019 (about 4 months in total). Totally unreliable from the start. Sometimes recorded, sometimes not. I've added 64G SD cards as suggested and still no better AND I can't play content that is being recorded from the SD card from time to time as instructed. I read reviews from other customers about these products and many of them had the same problem. I called Revain support and was put through to YI tech support and they went out of their way to figure out it was my fault like settings I needed to change or enable in my app etc. My settings weren't an issue , because the cameras didn't work. t last long when i got them. Now they don't. I've tried so many times to adjust many settings (sensitivity levels, alarm notifications, wiping SD card and reformatting, NOTHING WORKED). I was told to fill out a questionnaire and sent a copy of the receipt and a photo of the camera to the email are sending tech support staff to "open a ticket" to get either a refund/refund or a replacement which i did two days ago and they have not responded. these cameras cost no money at all you have to otherwise very soon (as many others have complained) you will be stuck with this junk and no compensation!DO NOT BUY YI PRODUCTS!THIS IS GARBAGE!

Pros
  • Individual standby control: schedule the camera to turn on and off for each day of the week. Turn off the blue status light or set a pin to block the home camera. You can set up the receipt of video and photo material with activity notifications.
Cons
  • Useless functions

Comments (1)

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April 18, 2023
Not bad, not awesome. Description has some inaccuracies