yes it loosens the dirt so it can be erased. But it's no more effective than a magic eraser. More stubborn dirt will require you to repeatedly run the steamer over it, which really doesn't get any easier than just using a mild abrasive cleaner like Bartender's Friend. In fact, I think using this thing is more work than old-fashioned elbow grease. The only benefit I see is for people who don't want to use chemicals or who are just not sure what cleaning products to use. If. Another use is for really detailed spots. For example, he cleaned the hinges on the toilet seat better than I usually can, but I'm not sure I need this monster for that. Had it not been for the 30 day return period, I would have sent it back.
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