You need to create multiple dashboards so that different departments can see important KPIs in their own way (ie sales data vs marketing information.). The reports section requires some work as it took me 30minutes just to get to where I needed to be to set up my first report! It is not really intuitive for someone used to power BI or Tableau. Go with what's familiar because we were getting stuck on stat dashboard before moving away from BI/Tableau. Real-time metrics & insights into our operations. The ability to create multiple dashboards within one application is fantastic. I can quickly look at my project's performance in comparison with other projects across our organization or even just internally versus our peers. It could be easier for non-technical users if there was more customization available (like how it looks). As mentioned above - being able to see where we are compared to others/peers helps us keep track when things may go awry or not as planned.