Purchased this for my son for Christmas and the battery won't hold a charge to even try it out. Reached out to the company and they are going to refund us but wouldn't exchange it for one that worked. Only reason they get 2 stars is because they have been responsive to our messages but when asked if we could exchange it instead of returning they just sent us a return label. Purchased it on sale so don't want to buy another one at full price. Will purchase a hoverboard from a different company.
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