I like that it's easy to use, and allows you to log in remotely from anywhere. Also, the support is wonderful. If I need help with anything, they respond right away. I wish that more of the features were customizable. It would be nice if you could change your color scheme easily. For now, it will do. The benefits are being able to work remotely and being able to access my medical records. I'm also happy that we have all our records stored so that other doctors can see what I've done when treating patients.