Header banner
Revain logoHome Page
German Diaz photo
1 Level
1274 Review
35 Karma

Review on Tone Mainframe Management by German Diaz

Revainrating 5 out of 5

Excellent customer service for any issues that arise

That IT department has more than one person who can help me find answers to my questions and problems. I am able to get a response within minutes instead of days. Sometimes things don't work as they should or are supposed to. I have come across some problems where the system doesn't seem to respond the way it should. They are all very quick to respond, however, when I need assistance. The tone mainframe team is knowledgeable and courteous. They are always willing to listen and respond to my needs. It makes my life easier and allows me to be productive at work.

img 1 attached to Tone Mainframe Management review by German Diaz



Pros
  • Very helpful staff
  • Great customer service skills
  • Fast responses if neededCons : There isn;t anything that really comes into mind
Cons
  • There are nuances