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Tone Mainframe Management Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
IT Infrastructure, Other IT Infrastructure

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Description of Tone Mainframe Management

Tone Mainframe Management is a software that Manages, Automates, and Increases Productivity in z/OS Mainframe Environments with Tone Mainframe Solutions for JES, STEPLIBs, TSO, VTAM.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Excellent customer service for any issues that arise

That IT department has more than one person who can help me find answers to my questions and problems. I am able to get a response within minutes instead of days. Sometimes things don't work as they should or are supposed to. I have come across some problems where the system doesn't seem to respond the way it should. They are all very quick to respond, however, when I need assistance. The tone mainframe team is knowledgeable and courteous. They are always willing to listen and respond to my…

Pros
  • Very helpful staff
  • Great customer service skills
  • Fast responses if neededCons : There isn;t anything that really comes into mind
Cons
  • There are nuances

Revainrating 5 out of 5

Great Scheduling Software For Your Mainframes

The ability to schedule and maintain a mainframe environment. It's easy to use and allows you to have control over every aspect of your mainframe. I dislike how it sometimes takes the user too long to load their own programs into the system. Sometimes it can take up to 10 minutes just to load one program. If you are looking for a mainframe scheduling solution that will allow you to manage all aspects of your mainframe, this is it. We are using it to schedule our maintenance jobs, as well as to…

Pros
  • Great tool if ever need help remotely monitoring statuses/logs
Cons
  • So-so

Revainrating 4 out of 5

Great for tracking orders and keeping track

I like how this program can be used to automate many things from one place instead of having to go back-and forth between multiple applications which would take time out of my day as well. The interface could use some improvements but overall it's not bad at all! Not much so far since we've only been using it about 2 months now however there are still features being added every month or two by their developers team. Try them if you're looking into something similar otherwise find someone else…

Pros
  • The layout of the program is very easy to understand and the application is very simple and easy to use
Cons
  • Some features are not as easy to understand as they should be for beginners