It is very easy to use for our dispatchers in managing jobs from multiple clients with different fleet sizes across various regions of Canada! There are still some features I wish were available but nothing major at this time- however there have been many improvements since we started using it over 3 years ago so they will continue adding more as their customer base grows/expands.- Ability track your dispatcher's performance by region (helps if you're looking after several people)- ability create reports showing where problems lie within certain departments - no longer having issues when working during business hours.