The tool is very easy to use for both technical and non-technical people as well as end user friendly interface which makes it easier to get things done without any hassle or confusion at all. It's also one of those tools where you can easily create your own templates if needed. There are many features that I like but not much dislike about this product. The only thing I don't particularly like with web focus is its pricing model because we have to pay extra amount every month just to keep using it. We used it mainly to extract data from our database into some useful format such as Excel sheets for analysis purpose.