The best part is that it has been very easy to use this software, I have no problems with anything as such. It's all good! We are really happy using this software now because we can easily manage our business activities through one platform (the app). This makes things much easier than having several different platforms or apps used in managing everything within my office/business. There isn't any other downside but maybe sometimes you might feel like there could be more features available so not just limited only to what they offer currently. As an owner who manages his own business, this tool helps me keep track of every single activity done by myself which also includes those from team members.